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Workshop Teamleader

Date:  Jul 15, 2026
Posting Closure Date:  01/31/2027
Category: 
Career Level: 
Country/Government: 

Cairo, Egypt

Summary

Workshop Team Leader manages and coordinates workshop activities, ensuring safe, high-quality, and efficient vehicle repair and maintenance in line with Al Mansour Automotive standards.

Tasks

  • Provide advanced product/service information and respond to complex customer questions.
  • Respond to basic issue escalations promptly and provide managerial approvals as required.
  • Ensure adherence to organizational policies, procedures, regulatory codes; seek authorization for exceptions.
  • Provide fault isolation and resolution to address issues promptly.
  • Assign short-term work schedules to subordinates to meet expectations within timelines.
  • Carry out relatively simple testing and quality assurance tasks.

    • Education

    Bachelor's degree in a relevant field; additional management or technical certifications are an advantage.

    Experience

    5 to 7 years of experience, including team coordination or people management responsibilities.

    Skill

  • Technical Troubleshooting & Diagnostics
  • Automotive Systems Knowledge
  • Use of Workshop Tools & Diagnostic Equipment
  • Quality & Safety Compliance
  • Team Leadership & Coaching

    • Competencies

  • Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals.
  • Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
  • Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
  • Plans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals.
  • Drives Results: Consistently achieving results, even under tough circumstances.
  • Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
  • Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
  • Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity."
    •


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