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SSA Parts Senior Business Development Associate (Procurement & Logistic Focus)

Date:  Feb 22, 2024
Posting Closure Date:  Nov 15, 2023
Category:  Commercial
Career Level:  Staff/Individual Contributor
Country/Government: 

Cairo, Egypt

Job Role

Assists in planning and implementing sales to specific major accounts to retain clients' business and grow those opportunities. This will be accomplished by learning what clients' goals are and helping clients achieve them.
Cultivating relationships, identifying opportunities, and account management
Skills are critical. This transitional role focuses on learning and practising
Relationship and account management skills. Requires complete knowledge of MAG product and applications

Job Responsibilities

  • Achieve specific procurement goals or provide support to others while following established procurement systems and protocols
  • Achieve specific goals for area of responsibility by working within an established supplier management plan or finding ways to improve it
  • Work within an established supplier management plan to achieve assigned goals and identify improvement opportunities
  • Support Dealers following established procurement systems and protocols
  • Record and process customer orders selecting the most appropriate approach based on predefined options
  • Sell Parts directly to customers while following standard protocols. May also or alternatively involve providing back-office support to a sales team
  • Monitor and analyze data using budgeting systems and protocols
  • Contribute to the preparation of various data and analytics reports
  • Develop and implement a customer contact plan to communicate product launches and engage the customers in relevant sales campaigns
  • Identify the products and services that best meet the customer's stated needs, explain the selection to the customer, and invite the customer to make a purchase at the standard price/terms and conditions of sale
  • Schedule follow-up actions, enter, relevant information in customer relationship management system after each contact with a customer to ensure that the organization has quality data to enable effective customer retention & business development activities
  • Walk customers through the basics of the product/service
  • Deliver specialized support and service for new and existing accounts in line with Al Mansour Group policies and procedures. Respond to complex customer enquiries while helping the line manager manage and maintain customer relationships
  • Assist with the development of internal communications and work collaboratively with the line manager to build strong external customer relationships and meet customer needs
  • Carry out routine business development support tasks and assist others by following established procedures
  • Contribute to procedural improvement by proposing improvements to current working processes and practices to ensure the organization gets the most out of them
  • Respond to basic and advanced customer issues such as returns, exchanges, and complaints; escalate appropriately

Education

Bachelor Degree in Business Administration

Required Qualifications & Skills

Required Skills 

  • Customer-Focused
  • Initiates Compelling Sales Conversations
  • Understands Customer Needs
  • Understands Issues/Motivations
  • Builds Rapport
  • Strategic Planning and Analysis
  • Commercial Acumen
  • Planning and Organizing
  • Negotiates Strategically/Tactically
  • Customer and Market Analysis
  • Leverages Digital Communications with Customers

Hashtags

#LI-WB1


Job Segment: Procurement, CRM, Strategic Planning, Relationship Manager, Business Development, Operations, Technology, Strategy, Customer Service, Sales

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