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Quality Specialist

Date:  Feb 9, 2021
Posting Closure Date:  Fberuary 24 2021
Category:  Support Function

Cairo, Cairo, Egypt

Job Role

The main role of Quality Compliance Auditor is examining and inspecting facilities, systems, procedures, and processes in Showrooms and Service Centers (owned and independent/authorized) through a standardized and planned assessment programs.

Job Responsibilities

  • Discuss audit findings and recommendations with concerned outlet management.
  • Identify areas for improvements, suggest actions and discuss implementation plans with the concerned persons.
  • Prepare and present reports that reflect audit results highlighting issues and problems and distribute them to concerned stakeholders.
  • Prepare annual audit plan (2 rounds) and determine scope of audit.
  • Provide an independent, unbiased and objective view of the compliance to the manufacturer and Mansour standards and guidelines in all outlets (showrooms and Service centres).
  • Support the go-live of implementation.
  • Visit the different outlets (Owned by MAC or authorized) around the country to monitor and evaluate how well the manufacturer and Mansour standards and guidelines are followed and complied with.
  • Suggest areas of localization or improvements.

Education

Bachelor Degree

Required Qualifications & Skills

Minimum Experience:

  • Proper understanding of Automotive Sales and/or After Sales operations.
  • Knowledge and understanding of manufacturer’s Sales and Service standards and guidelines is an advantage.
  • Computer Proficiency is a must.

Job specific Skills:

  • Positive professional attitude.
  • Sound independent judgment.
  • Ability to compile audit reports and presentations.
  • Good knowledge of business English in word and writing.


Job Segment: Sales Operations, Automotive Sales, Quality, Sales, Automotive

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