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Diagnostic Engineer

Date:  Sep 11, 2021
Posting Closure Date:  Jul 15, 2021
Category:  Engineering

Baghdad, Baghdad, Iraq

Job Role

The primary responsibilities are to supervise workshop operation that meets customers’ requirements, Company quality standards, and achieve sales and to ensure a team of high-performance individuals who can follow the procedures and processes of the company. 
Execute service maintenance and repairs ensuring that all repairs are within organization standards and procedures.
 

Job Responsibilities

  • Assures parts availability and supervises sublet repairs
  • Checks attendance, vacation days of his department technicians
  • Conduct a diagnosis of problems and issues related to the service and maintenance of vehicles and provide recommendations and actions
  • Control performance of department efficiency and productivity control
  • Maintain good customer relations including Sets and follow-up quotes to deal with customers and insurance companies
  • Responsible for accurate and correct completion of field product reports (FPR)s
  • Responsible for reviewing the repairs within the manufacturer procedures
  • Review’s comebacks, productivity, complaints
  • Supervises by observing, helping foremen

Education

Bachelor Degree in Mechanical Engineering

Required Qualifications & Skills

Minimum Experience:
 2 - 3 years experience in service activities.

Job-specific Skills:

  • Good written and verbal communication skills.
  • Excellent Service Selling and Negotiation Skills.
  • Excellent ability to lead a team and keep them motivated.
  • Ability to meet deadlines and achieving set targets.


Job Segment: Engineer, Mechanical Engineer, Engineering

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